Frequently Asked Questions

Yes, we offer free shipping withing the United Kingdom. For more information check our Shipping Policy.

Products can be returned within 30 days of receipt. Please make sure to check the return conditions listed on our Return and Refund Policy page.

Yes, once your order has been shipped, you will receive an email with a tracking number that allows you to track your order. You can track it here.

You can reach us via info@thebritishwardrobe.com, +3197010238844 or through our contact form.

No, we do not charge any restocking fees for returns. You will be refunded in full once your return is processed and approved.

If you’d like to exchange an item, simply emailinfo@thebritishwardrobe.comwith the details of the new item. Please note that exchanges are only available for new items and must be requested within 30 days of delivery. We’ll guide you through the process once we receive your request.

Order processing typically takes 1-2 working days (Monday - Friday). After processing, your order will be shipped and should arrive within 5-7 working days (Monday - Friday).

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday:
9:00 - 17:00 GMT

Email: info@thebritishwardrobe.com

Phone: +3197010238844

Contact Form: Click Here

Business Information
The British Wardrobe is operated by Vonami Solutions, a company registered in Netherlands.

Company Number: 95580956

VAT Number: NL867190425B01

DUNS Number: 965723412

Address:
Keurenplein 4
Amsterdam 1069 CD